Cancellation and Refund Policy

Thank you for your interest in our services! We understand that circumstances can change, and so we offer flexible cancellation and refund options to ensure your satisfaction and manage our resources efficiently. Please carefully review this policy before purchasing any digital products, subscriptions, or consultations.

Digital Products:

• No refunds are available for downloaded digital products after purchase. Once downloaded, the product is considered consumed and non-returnable.
• However, if you encounter technical issues with a downloaded product and cannot access it, please contact us within 5 days of purchase and we will do our best to resolve the issue or offer a replacement product.

Subscriptions:

• You can cancel your subscription at any time.
• For monthly subscriptions, cancellations made before the next billing cycle will be effective immediately, and you will not be charged for the following month.
• For annual subscriptions, cancellations made before the renewal date will receive a prorated refund based on the unused portion of the subscription. Cancellations after the renewal date will not be eligible for a refund.
• Please note that cancellation requests must be made through your account dashboard or by contacting our customer support team.

Consultations:

• Cancellations for scheduled consultations must be made 48 hours in advance to receive a full refund.
• Cancellations within 48 hours will be subject to a 50% cancellation fee.
• No refunds will be issued for cancellations made less than 24 hours prior to the scheduled consultation.

Refunds:

• Refunds will be processed using the original payment method within 7 business days of the cancellation request.
• Please note that processing times may vary depending on your bank or financial institution.
• We reserve the right to deny refunds for any suspicious or fraudulent activity.

Discouraging Last-Minute Cancellations:

To ensure efficient resource allocation and fair practice for all our clients, we encourage clients to carefully consider their needs and schedule before making a purchase.

• Digital Products: We provide detailed product descriptions and previews to help customers make informed decisions before purchasing.
• Subscriptions: We offer free trials and flexible subscription plans to allow customers to test our services before committing to a long-term subscription.
• Consultations: We schedule consultations based on our consultants' availability, and last-minute cancellations can have significant impacts on their schedule and income.

Customer Satisfaction:

We are committed to providing exceptional service and value to all our clients. If you are ever dissatisfied with a product or service, please do not hesitate to contact us. We will do our best to resolve the issue and ensure your satisfaction.

This Cancellation and Refund Policy is subject to change at any time. We will notify you of any changes by posting the updated policy on our website. Please review this policy periodically for updates.

Thank you for your understanding and cooperation. We value your business and look forward to providing you with the best possible service.